Please note that we will be closed between 22nd August 2017 and 1st September 2017 for our annual holiday. No orders will be despatched between these dates. Please order early to avoid delivery delays. Orders can still be placed during this time but will not be despatched until after 1st September 2017.
WE SHIP WORLDWIDE - Whether your order is large or small, we offer competitive courier rates for parcels, pallets and containers.
We aim to deliver your goods as quickly as possible. When there are made to order items delivery may take a little longer, please call or email just to let us know if an order is very urgent to ensure you receive the quickest service.
When shipping offshore extra charges may apply if there are multiple packages. We will inform you before shipping.
We can offer a Saturday delivery service although there are extra charges for this service. Please contact us to request the availability on this service.
UK SHIPPING - Mainland
Standard despatch - (1-5 working days) £7.00
Fast Despatch - (1-3 working days) £12.50 (subject to stock availability)
Next Day -Please select our fast despatch option. Call or pop us an email if an order is required for next day delivery, as long as it is placed by 10am, we can usually despatch next day subject to availability.
Orders over £75.00 qualify for free shipping to mainland UK destinations on our standard service. If a faster despatch service is required then this is chargeable at the checkout.
UK SHIPPING - OFFSHORE
For offshore destinations the appropriate location for shipping cost.
Northern Ireland - £14.00
Ireland and ROI - £11.00
Isle of Wight - £11.00
Isle of Man - £11.00
Guernsey - £11.00
Jersey - £11.00
Belgium - £20.00
France - £20.00
Germany - £20.00
Luxembourg - £20.00
Netherlands - £20.00
Austria - £25.00
Denmark - £25.00
Switzerland - £25.00
Poland - £30.00
Greece - £35.00
Spain Mainland - £35.00
Norway - £35.00
Bosnia Herzegovina- £35.00
Portugal - £35.00
Slovenia - £35.00
Sweden - £35.00
Malta - £45.00
Cyprus - £35.00
Canary Islands - £55.00
All other countries - Price on Request
Please read the following despatch terms:
Kits - Please select the appropriate Delivery charge for kits. Kits are made to order. We do not despatch kits within 1-3 or 1-5 days unless we can confirm before purchase this is possible by either phone or email. Average kit turnaound is 1-2 weeks. Larger floor standing kits can take longer as they are made to order, unless we have stock items. For a faster kit despatch please call us.
We ship with DPD as our regular daily courier. Parcelforce, Royal Mail, DHL or Fedex courier, may be chosen depending on location and postage option chosen.
All goods require a signature.
Please see the item descriptions for delivery turnaround on large equipment and Kits. We are unable to offer a 1-3 day service on Kits and Dryers - please call or email first before ordering if this is required.
All inks/chemicals are shipped in chemical resistant containers safe for shipping, packaged in nylon bags and sealed. In the event of any breakages most spillages are contained inside the bags and salvaged. If a damaged item cannot be salvaged, for your conveniene, we would ask for photographic evidence by email so we can assess the damage and offer a replacement product. This saves the damaged product having to be sent back to us. Without a photo, we would not be able to replace any damages until the item is back with us.
What is your returns policy?
If an item you receive is damaged, please send a photograph as evidence of the damage and we will happily replace the damaged item for you. Please note that all chemicals / inks are packaged individually in plastic bags for protection and to minimise waste if the carton was to split / damage in transit.
If you would like to return an item for a refund, we accept returns within 7 days of delivery and shall refund the full price of the item, minus any postage amouts paid. A 25% restocking fee will apply on all made to order items including electrical goods.
If you do experience a problem or have any other enquiries, please contact us and we will do everything to help you. (Please see 'Contact Us' page).
Protecting Your Personal Information
Art2silkscreen uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible.
SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.
We do not store credit card details nor do we share customer details with any third parties.